Our commitment to your satisfaction
At PreciousScrubCo., we strive for excellence in every stitch. Discover our return policy and understand our dedication to quality and your peace of mind.
Our return policy agreement
At Precious Scrub Co., we take pride in providing high‑quality products made with care and attention to detail. Due to the nature of our items and our commitment to hygiene and product integrity, all sales are final. Once a purchase has been completed, we do not accept returns, exchanges, or cancellations under any circumstances.
Defective or incorrect items
Please review your order carefully before completing your purchase to ensure accuracy in size, color, and quantity. By placing an order, you acknowledge and agree to this policy. If you receive a defective or incorrect item, please contact us within 48 hours of delivery so we can review and address the issue appropriately.
Condition for returns
In the rare event that a defective or incorrect item is approved for return, the product shouldn't have any damage or we will not accept the return and you will not receive any refund. All refunds are subject to our final inspection.
Refunds and return shipping
Yes, we do offer refunds for approved defective or incorrect items. Please note that the customer is responsible for all return shipping costs.